Your New American Mortgage Starts Here
In November 2016, the New American Funding Charlotte Branch was established. Located on Toringdon Way off of 485, the branch continues to grow with hardworking individuals and staff members who strive for nothing short of absolute satisfaction for the customers. This office is anchored by Branch Manager Oscar Reto industry veterans Senior Loan consultant Bernie Rebollar, Juan Giraldo, Quentin Hazell, Rita Hazell ,Troy Matzke, and Loan consultant David Howard. With our seasoned and dedicated loan officers here in Charlotte, our New American Funding Charlotte office provides first-time residential buyers with hands on education, a step-by-step process from qualification to closing, and maintains lasting relationships with customers as well as real estate agents.
New American Funding was founded in 2003 in Orange County, California, by Patty and Rick Arvielo. New American Funding has been recognized nationally as a true industry leader, influencing legislation, providing advice to Fannie Mae and Freddie Mac, and establishing itself as one of the foremost experts on affordable lending to underserved borrowers. With over a century of combined lending experience amongst our management team, a vast array of loan products and an emphatic commitment to superior customer service, the company has grown over 660% since 2008. Today New American Funding is a Fannie Mae, Freddie Mac and Ginnie Mae Direct Seller/Servicer, FHA Direct Endorsement – HUD Approved mortgage lender. We have over 1,800 employees, are licensed in multiple states, and fund over $900 million in home loans every month.
New American Funding is an all-inclusive mortgage bank. From origination to funding, our underwriters and funders all work in-house creating a cohesive team that enables us to close loans fast and improve the customer experience.
Here at New American Funding, we value hard work, integrity, team effort, and customer service. It is a belief of ours that our hard work and values pushes New American Funding to stand out against our competition. New American Funding treats their customers with integrity by openly disclosing the information they need to make well educated decisions. Team effort is what makes us strong, while customers’ satisfaction is what makes us America’s exclusive mortgage lender.
New American Funding Charlotte proudly serves the entire state of North Carolina, including, but not limited to …
Harrisburg • Belmont • Myers Park • Gastonia • Noda • Mt Holly • Charlotte Metropolitan Area
Social Survey review of
David Howard
David kept us informed throughout the entire process. He is extremely friendly and has tremendous knowledge regarding mortgages and financing. He was especially helpful in coaching us on the positive aspects of debt consolidation and how it would lower our monthly obligations and allow us to make those needed repairs to our home. It’s been a real blessing. He even showed up at the closing, a first for us. We would highly recommend David to our friends and family members.
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Juan Giraldo
Juan is an amazing loan officer. I had 4 transactions so far and I am extremely happy. Excellent communication and also excellent time management. Thank you Juan!!!!
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Rita Hazell
The level of commitment dedicated to my individual and unique situation was exactly what I now expect from any investment venture I may enter into. They really set a standard of excellence.
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Bernie Rebollar
Bernie, did a great job on all the follow up’s and was very quick to return my calls and emails. The hold process was time sensitive and he stayed on top of the hold process from start to end. Bernie very professional and knowledgeable. Thanks Bernie again you were Awesome!!!
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Juan Giraldo
I am glad that Juan Giraldo helped me buy my house, and he was helpful, patient. Thank you so so much for all you do, how hard you work for me. Thanks
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Rita Hazell
Rita was instrumental in changing my entire life. I have the most beautiful home I could ever imagine. It’s already appreciated in value and I closed last week!
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Troy Matzke
Troy Matzke is the Best he Helped me the whole process through with everything he answer all my questions he never was late on anything Iam so glad I had Troy to work with on helping me get my house he made everything so easy
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Rita Hazell
The patience the agent provided. The way she explained information to me. She was courteous and professional at all times. She expressed genuine care for my account. I felt blessed to have her and her team to assist me with the difficult process.
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Troy Matzke
Troy did a terrific job in assisting my clients obtaining a loan. He was GREAT to work with and communicated very well. Troy went above and beyond his duties even to travel to the clients house to obtain documents. Thank you Troy.
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Rita Hazell
My transaction with Rita was seamless and made my client feel comfortable throughout the transaction. Closing occurred on time without any lender delays. Rita was great to work with and would highly recommend her services.
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Oscar Reto
The best experience. Oscar and his team gave me and my family top notch service. They understand the sense of urgency and made the whole process seem seamless even though we needed a quick turnaround. I highly recommend Oscar Reto and his team
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Bernie Rebollar
Bernie Rebollar , his is very professional he closing the house in 6 weeks so that was very fast, we have some inconvenience but he find the way to make happen, I'm very satisfied with your work, thank you Bernie Rebollar
Social Survey review of
Oscar Reto
Oscar is very professional and knowledgeable, he has a great team to back him up. Their availability and prompt communication has made every transaction smooth and pleasant. I would highly recommend oscar and his team to my clients and friends
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Troy Matzke
Thanks troy great job!! the whole transaction was a very easy and simple !! THANKS TO YOU !!
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Oscar Reto
We a great experience in the loan process for buy aur new home. The Oscar Reto team they help us all the time in the process they are really nice patient and professional. Thank you. Gallardo Family
Social Survey review of
Bernie Rebollar
Muchas grasias por su ayuda,Dios me lo bendiga
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Troy Matzke
Troy was amazing during the whole process. Anytime I called or emailed with questions a quick response was given. Troy took his time and explained the spoken and unspoken needs. There were times that I felt unsure and Troy stood fast and keep the process going. My first time buying a house was as smooth as smooth could be. Troy and Jody takes pride in their clients and are dedicated to their work. Troy has my vote for employee of the year!
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Juan Giraldo
Juan was a key component when I was in a multiple offer situation trying to win in a bidding war for my buyer's dream home. The seller needed to move out ASAP and Juan helped me scheduling the closing within 14 days of acceptance! Not only Juan Giraldo closed on time but he's also reliable, honest, courteous, in other words, and he's a people's person. He really takes care of his clients with integrity and has always positive attitude.
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Bernie Rebollar
Bernie was knowledgeable and communicated effectively while providing excellent customer service. His honesty made me comfortable with the process and garnered my trust in the company.
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Juan Giraldo
From start to finish everything was great. The help and the communication was great. Marina was awsome. Thank you all for all the hard work and making me dream come true.
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Rita Hazell
It’s been a pleasure working with Rita Hazell and her team. They are excellent at explaining the process to my clients and giving them all of their available options. I would definitely refer them to my clients, friends and family. I look forward to putting more people into homes this year with her help.
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Oscar Reto
Oscar and Marina did a wonderful job! Thank you for the wonderful customer service!
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Oscar Reto
Oscar was always very professional and always available during every step of the process. Very reliable and great with constantly communicating any updates. My wife and I felt like he was always looking out for our best interest and most important, he delivered.
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Juan Giraldo
In all aspects of the process, the prompt answer when I needed, the confidentiality, the profesionalism with he manege the prosses, and much more.
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Troy Matzke
Troy and his team did an outstanding job in helping us to secure a loan and close on our home in about 1 months time. Troy was excellent in getting back to us and answering any questions that we had. Can’t say enough about the excellent customer service we received from everyone. Thank you all.
Social Survey review of
Bernie Rebollar
Bernie & his team went above and beyond to make sure I qualified for my new home. We enountered many peaks and valleys along the way but working together we overcame every one! Bernie's professionalism and compassion is an asset to New American Funding! I have already and will continue to recommend Bernie, Spencer and Ed to anyone looking to purchase a home in this competitive market